1. Data controller

Company name: KISASO TECH SPA
Tax ID (RUT, Chile): 78.292.576-8
Address: Bustos 2360, Depto 601, Providencia, Santiago, Región Metropolitana, Chile
Contact for privacy matters: contacto@kisaso.eu

As a controller based in Chile that offers services to EU residents, the GDPR applies under its Article 3.2. EU users may exercise their rights directly with the controller at the email above.

2. Data we collect

Contact data you provide via our forms or by email: name, email address, phone number and the content of your message.
Browsing and usage data collected only with your consent through analytics and marketing cookies (see our Cookie Policy).

3. Purposes and legal basis

Respond to your enquiries and provide the requested information — legal basis: your request / pre-contractual steps and our legitimate interest in replying.
Manage a commercial relationship and provide our services — legal basis: performance of a contract.
Analytics (Google Analytics) — legal basis: your consent.
Comply with legal obligations — legal basis: legal obligation.

4. Retention

We keep your data for as long as necessary to fulfil the purpose for which it was collected and, afterwards, for the legally required periods. Cookie-based data is retained according to the durations listed in the Cookie Policy.

5. Recipients and processors

We do not sell your personal data. We share it only with service providers acting as processors on our behalf, under data-processing agreements:

Google (Google Analytics) — website traffic analytics.
Hosting and infrastructure providers used to operate the website.

6. International data transfers

Because the controller is established in Chile and some processors are located in the United States, your data may be transferred outside the European Economic Area. Such transfers rely on appropriate safeguards (e.g. the European Commission's Standard Contractual Clauses or adequacy decisions, where applicable).

7. Your rights

Under the GDPR you may exercise the rights of access, rectification, erasure, objection, restriction of processing, and data portability, as well as withdraw your consent at any time without affecting prior processing.

If you are in Chile, Law No. 19.628 (and Law No. 21.719) grants you equivalent rights of access, rectification, deletion and objection to the processing of your data.

8. How to exercise your rights

You can exercise your rights by writing to contacto@kisaso.eu, indicating the right you wish to exercise. You also have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD, www.aepd.es) or, in Chile, with the competent data protection authority.

9. Security

We apply appropriate technical and organisational measures to protect your personal data against unauthorised access, loss or alteration.

10. Changes to this policy

We may update this Privacy Policy to reflect legal or operational changes. The current version is always available on this page, with its last-updated date.